GENERAL CONDITIONS OF SALE AND USE

GENERAL TERMS AND CONDITIONS OF SALE AND USE - NEBUROLA

1. LEGAL INFORMATION

Name: Neburola
Website: https://neburola.com
Email: neburola@gmail.com

2. PURPOSE

These General Conditions of Sale and Use (CGV-U) govern the contractual relations between Neburola and its users/customers when using the neburola.com website and purchasing products/services.

3. ACCEPTANCE OF CONDITIONS

Use of the site and/or placing an order implies full acceptance of these T&Cs. These conditions prevail over any other conditions appearing in any other document.

4. PRODUCTS AND SERVICES

The products and services offered are those listed on the neburola.com website, subject to availability. Neburola reserves the right to modify or withdraw a product/service at any time.

5. PRICE AND PAYMENT

5.1 Price

  • Prices are indicated in euros, all taxes included (TTC)
  • Prices are subject to change at any time but are guaranteed at the time of order.
  • Delivery costs are indicated before validation of the order.

5.2 Payment terms

  • Payment by credit card, PayPal or bank transfer
  • Payment is due immediately upon ordering.
  • In case of refusal of payment authorization, the order will be automatically canceled

6. ORDER AND CONFIRMATION

6.1 Order process

  • Selection of products/services
  • Checking the summary
  • Acceptance of the General Terms and Conditions
  • Validation and payment

6.2 Confirmation

An order confirmation will be sent by email to the address indicated by the customer.

7. DELIVERY

7.1 Terms and Conditions

  • Delivery times are indicated when ordering.
  • Delivery is made to the address indicated by the customer
  • The risk of loss or damage to the products is transferred to the customer upon delivery to the carrier.

7.2 Delay in delivery

In case of delay, the customer will be informed by email. If the delay exceeds 30 days, the customer can cancel their order and obtain a refund.

8. RIGHT OF WITHDRAWAL

In accordance with current legislation, the customer has a period of 14 calendar days to exercise their right of withdrawal without having to provide reasons or pay penalties.

9. WARRANTIES

9.1 Legal guarantee of conformity (2 years)

9.2 Legal guarantee against hidden defects

9.3 Commercial warranty (if applicable)

10. RESPONSIBILITY

Neburola cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a breakdown in service, an external intrusion or the presence of computer viruses.

11. INTELLECTUAL PROPERTY

All elements of the neburola.com website are and remain the exclusive intellectual property of Neburola. Any reproduction, exploitation, redistribution, or use of these elements is strictly prohibited.

12. PERSONAL DATA

The personal data collected is subject to computer processing for the purpose of order management and customer relations. In accordance with the GDPR, you have the right to access, rectify, and delete your personal data.

13. CLAIMS

For any complaints, please contact us at: neburola@gmail.com

14. APPLICABLE LAW

These General Terms and Conditions are subject to French law. Any dispute will be subject to the exclusive jurisdiction of the French courts.